Human Resources Generalist

*Full information on the position, including examples of typical duties performed and a comprehensive list of the knowledge, skills and abilities required to perform the job can be found on the City of Midland website: **www.
cityofmidlandmi.
gov**.
Interested candidates may submit an on-line application and resume through the City employment page: **https://cityofmidlandmi.
gov/1412/Current-Job-Openings* This position exists to deliver a wide variety of Human Resources (HR) services to the organization as well as providing administrative support to the Director and Employee Wellbeing Manager.
The incumbent assists with researching, planning and delivering HR programs and policies; providing customer service to employees, managers and job applicants; accurately maintaining HR records; assisting with compliance of legal, City policy and labor issues; and managing multiple HR technologies and applications.
*Examples of Job Duties*: _The following is intended as a brief description/illustration of the duties, responsibilities, and requirements of this position and are not intended to be all encompassing or all-inclusive.
_ 1.
Assists employees, managers and job applicants with a wide variety of HR services, such as onboarding new employees, employee status changes, benefit enrollment/changes, and tracking performance reviews.
2.
Efficiently processes all employee record changes, including position status, wages, benefits, paid time off accruals, etc, in the HRIS system to ensure highly accurate compensation and tracking of employee electronic files.
Generates reports and processes based on schedule or when requested.
3.
Researches best practices to deliver HRIS services, including automation, user friendly interfaces, and paperless processes.
4.
Assists with researching, planning and delivering new and innovative HR programs and services to continuously improve and enhance HR customer service to all internal and external customers.
5.
Assists with ensuring compliance with all required labor and employment laws, including reporting requirements, employee notices, and employee/manager assistance.
6.
Assists with hiring and recruitment functions, such as posting jobs with City applicant tracking software, placing advertisements with job boards, social media outlets and traditional job advertising.
Schedules and assists with employment testing and interviews.
Communicates with and assists job applicants.
Sends correspondence as directed to job applicants.
7.
Conducts on-boarding of new employees, including managing background/reference checks, pre-employment physicals/drug screens, benefits orientation, new-hire paperwork and coordinating with hiring managers to ensure a smooth experience for all stakeholders.
8.
Tracks, schedules and processes multiple employee contractual requirements including standard pay increases, special compensation payments, paid time off accruals, seniority list maintenance, and other requirements.
9.
Handles ad-hoc reporting for HR managers, department managers, or others.
Assembles highly accurate information for external surveys or for in-house surveys.
10.
Prepares written and visual communications to a wide-variety of audiences and wide-range of topics.
Creates social media content as well as traditional correspondence.
11.
Enrolls, tracks, updates and terminates employees/retirees with third-party benefits providers, including health insurance and retirement.
Ensures accurate census information and billings.
Works with vendors to correct billing or enrollment issues.
Assists with creating and managing annual open-enrollment processes.
12.
Manages Workers’ Compensation claims and reporting, internal incident report process, and MIOSHA reporting and compliance.
Assists employees through complicated processes to ensure all workplace injuries are handled in an efficient and satisfactory manner.
13.
Assists the Finance and IS Departments with payroll or HRIS issues, troubleshooting and resolution, taking the lead with issues generating from the HR module.
14.
Assists with delivering safety programs and tracking compliance with City safety policies.
15.
Coordinates risk management program to include City Hall Safety Committee, administering City-wide incident assessment system, and required OSHA employee health screenings (example hearing & lead testing).
16.
Assists in the development and implementation of health and wellness initiatives.
17.
Performs highly accurate data-entry and clerical tasks.
Orders office supplies, pays invoices, enters department payroll.
18.
Assists with creating and delivering employee development and training programs, including record keeping.
19.
Coordinates City DOT compliance, including DOT/CDL tracking requirements, drug screen procedures and assisting employees with all related issues.
20.
Represents the HR department on committee assignments and with external associations or groups.
21.
Attends trainings, association meetings and is responsible for staying current in HR trends, best practices and legal compliance.
22.
Furthers the mission, vision and values of the City and HR Department through excellent customer service, creative problem solving, decision making, and stewardship of City resources.
23.
All other duties or projects as assigned.
*Required Knowledge, Skills and Abilities*: 1.
Associate’s degree in business, management, human resources, public administration, or other related field.
2.
Minimum of three years of work experience in Human Resources, Payroll, or closely related administrative work.
3.
Ability to maintain the highest degree of confidentiality.
4.
Demonstrated working knowledge of delivering human resources services in an organization similar to the size and scope of the City of Midland.
5.
Very strong organizational skills and ability to adapt to frequent changes and adjust priorities as needed.
6.
Demonstrated aptitude to research, comprehend and explain complex issues such as labor and employment laws, collective bargaining agreements, City policies or policies of third-party organizations.
7.
Ability to effectively and persuasively communicate both verbally and in writing to a wide variety of audiences including employees, managers, job applicants, third-party vendors and the general public.
8.
Demonstrated ability to create, maintain and organize highly accurate data management processing and record keeping.
9.
Ability to listen and determine what an employee, manager or other customer really needs assistance with, and to solve problems efficiently and satisfactorily.
Ability to diplomatically deliver unpopular information to employees and other stakeholders.
10.
Demonstrated knowledge of technology and specific software applications to accomplish tasks and solve work-related problems.
Strong aptitude to research and learn new software and train others.
11.
Demonstrated knowledge of all associated workplace productivity software such as MS Word and Excel, desktop publishing software, social media and website operations.
12.
Strong interpersonal skills and customer service focused philosophy.
13.
Ability and initiative to work independently and cooperatively as part of a team.
14.
Ability to work under stress and use good judgment in critical situations.
15.
Skill in assembling information, analyzing data, preparing comprehensive and accurate reports, and formulating policy and service recommendations.
16.
Must possess a valid State of Michigan driver’s license with a good driving record.
*Physical and Mental Demands:* *Physical Demands* While performing the duties of this job, the individual must regularly move around the office, City facilities, operate a City vehicle; attend occasional meetings at off-site locations and navigate through employment testing sites, including terrain that is impacted by extreme weather, loud noises, dust, etc; must be able to work at a desk for extended periods while operating office machinery; must communicate with individuals in person and by telephone; repetitively operate all standard office equipment; required to occasionally lift objects weighing up to 20 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
*Mental Demands* While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; perform highly detailed work on multiple, concurrent tasks; and interact with other coworkers, other departments, and others encountered in the course of work.
Job Type: Full-time Pay: $66,786.
00 - $77,520.
00 per year Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift * Monday to Friday * No nights * No weekends Education: * Associate (Required) License/Certification: * Driver's License (Required) Work Location: In person