Company Profile:
Metro by T-Mobile is the leader in providing unlimited no-contract wireless service on the amazing T-Mobile (NYSE: “TMUS”) 5G LTE network which covers 99% of the people in the US.
Metro has made a name for itself by always being on the cutting edge of the wireless industry, by providing no-annual-contract, flat monthly plans with amazing benefits like Amazon Prime and Google One, all on the newest devices you know and love.
Metro by T-Mobile products and services are available across the United States through a network of corporate-owned stores, authorized dealer locations, and leading national retailers.
Responsibilities:
* Follow all opening and closing procedures, including inventory audits, starting/ending cash reports, cleaning and facing the store and merchandise, and setting out/taking in displays.
* Maintain a presentable appearance while following Metro by T-Mobile dress code.
* Greet each and every customer with a positive and helpful approach, explore each customer's needs and identify sales opportunities.
Suggest the latest and greatest services and devices with detailed knowledge and with focus on monthly/quarterly Key Performance Indicators (KPIs).
* Assist customers in troubleshooting their devices, by identifying the issue and assisting the customer with all available solutions.
* Perform sales transactions on POS, handling sensitive customer information with discretion, and processing cash, credit/debit, and financing payments.
* Attend in-person and online training.
To stay up-to-date on all Metro by T-mobile policies and procedures, new devices, and current sales and promotions.
Minimum Requirements:
* High School or GED equivalent
* MUST have at least 1 year retail sales or customer service experience; experience in the wireless industry is highly preferred
* Must be proficient in computer skills, POS systems, spreadsheets, word processing.
* Must have extended knowledge of Android and iOS phone platforms.
* Must be available to work typical retail hours, including weekends and holidays
* Bilingual (Spanish), preferred, not required
EOE Statement:
Metro by T-Mobile is an equal opportunity employer (EOE).
We strongly support diversity in the workforce.
Job Type: Full-time
Job Types: Full-time, Part-time
Pay: $15.
00 - $24.
00 per hour
Signing bonus
Job Types: Full-time, Part-time
Pay: $15.
00 - $23.
00 per hour
Benefits:
* Flexible schedule
Shift:
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
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