Title Clerk

*Summary* Processes car deals.
Verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons and handles the legal transfer of documents for the Secretary of State.
Along with other clerical duties such as cash drawer, waiting on customers and answering the phone.
*Starting Pay is based on experience.
* *Essential Duties* * Processes all new and used vehicles for registration in the state in which they will be titled.
* Prepares tax and title documents.
* Submits all legal transfer work to the Secretary of State * Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
* Maintains police book to State of Michigan standards.
* Checks for accuracy in the application and ensures that all information is complete.
* Prepares payoff checks/EFT forms for new vehicles and trade-ins.
* Maintains a system to verify out-of-state titles.
* Compiles and maintains a complete list of all outstanding title work.
Reports to management on the status of any missing or problem titles.
* Signs over titles for all wholesalers who have paid in full.
* Posts vehicle sales and purchases.
* Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
* Keeps Master Control Sheet of all deals sold in current month, Used, New and Wholesale * Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
* Processes yearly renewal of dealer tags in conjunction with Office Manager.
* Stays abreast of title regulations.
* Greets & waits on customers at the cashier window in a pleasant and professional manner * Receives cash, checks, and credit card payments from customers and makes changes and issues receipts to customers * Assists with dealer trades when needed.
* Reconciles cash drawer daily * Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individual for resolution.
* Cross-trains others to handle title clerk daily responsibilities in the event of their absence * Answer telephone in a pleasant manor.
* Maintains a professional appearance and a neat work area.
* Other tasks and duties as assigned.
Job Type: Full-time Pay: $13.
00 - $16.
00 per hour Expected hours: No more than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Vision insurance Schedule: * 8 hour shift Work Location: In person